Refund Policy

1. School Subscriptions

Accounts created with a valid school invite code receive access as part of that school's active subscription with SD Ai Educators. This policy does not apply to school subscriptions — billing terms for schools are agreed directly with the school administration.

2. Individual Course Purchases

Individual purchases made to unlock the full program are eligible for a full refund within [X] days of purchase, provided [Y]% or less of the program's lessons have been accessed on your account.

⚠ Placeholder — confirm your actual refund window and usage threshold before publishing.

3. How to Request a Refund

To request a refund, email sdaieducators@gmail.com with your account email and the date of purchase. Refunds, once approved, are processed within 5–7 business days back to your original payment method via Razorpay.

4. Non-Refundable Cases

Refunds are not available if: the lesson-usage threshold above has been exceeded, the request is made after the refund window above has passed, or the account has been terminated due to a Terms of Service violation.

5. Payment Processing

All payments are processed securely through Razorpay. We do not store your card, UPI, or bank account details. Refunds are issued through the same channel and provider used for the original payment.

6. Contact

For refund questions, contact sdaieducators@gmail.com or call +91 80190 40059.